From April 2017, the laws changed allowing business & charities to seek better deals for water. This change has created competition in the non-domestic water market with more retail suppliers entering the marker every year.

The law changes means that companies in England and Scotland can switch their business water supplier. 

However, in Wales, businesses are only allowed to switch if consumption is over 5000m³ of water per year. To be eligible to switch water supplier, the registered business address must meet the location requirements.